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Privacy

Your data, plainly.

No dark patterns and no ten pages of legal boilerplate. Here is exactly what we collect, why, how long we keep it, and how to make us delete it.

The short version

We collect contact details you type into a form, so that a human at Bespoke can reply to you. We don't sell them, we don't rent them, and we don't share them with anyone outside the studio. You can have everything deleted by sending one email.

The AI Receptionist demo

This one deserves its own section, because it works differently from most tools you'll have tried.

Your five answers are never stored on our servers

When you build a demo receptionist, your answers are packed into the private demo link itself — signed so nobody can tamper with it, and stamped to stop working after 7 days. There is no database of demo bots. Nothing to leak, nothing to purge, and when the link expires the bot is genuinely gone. If you never enter your email, we have no record that you were here at all.

  • Your answers are sent to Anthropic's Claude API to build and run the bot. Anthropic processes them to generate replies; they are not used to train models. See Anthropic's privacy policy.
  • Your conversation with the demo stays in your browser. We don't log transcripts.
  • Test inquiries the bot "captures" during the demo are shown to you on screen only. They aren't sent anywhere.
  • Your name and email — only if you ask us to keep the bot — go into our lead records so we can send your link and follow up. That's the only part we store.

What we keep, and for how long

  • Enquiries and demo sign-ups (name, email, business, what you asked about): kept while we're in touch and for up to 24 months after our last contact, then deleted.
  • Demo bots and their answers: not stored at all — they live in your link and expire with it after 7 days.
  • Website chat conversations: not stored, unless the assistant captures your contact details because you asked to be contacted.
  • Analytics: aggregate page and event counts. See below.

Email

If you tick the consent box when saving a demo, we'll email you your link and a short series of follow-ups about that demo — then we stop. Every email has a one-click unsubscribe, and unsubscribing removes you from all marketing email, not just one sequence. We won't add you to anything you didn't tick a box for.

Analytics and advertising

We measure how many people start a demo, finish one, and get in touch — so we know what's worth doing more of. Depending on what's switched on, this may include Google Analytics, Plausible, and the Meta (Facebook) Pixel. The Meta Pixel, where enabled, lets us show ads to people who've visited. You can opt out of Meta ad targeting in your Facebook ad settings, and browser-level "Do Not Track" and content blockers work normally here — nothing on this site tries to defeat them.

Your rights under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012 (RA 10173) you have the right to be informed, to access what we hold on you, to correct it, to object to processing, to have it erased, and to lodge a complaint with the National Privacy Commission. To use any of these, email us — one message is enough, and we'll action it within 15 working days.

Ask us to delete your data

Email contactus@bespokedigitalsolutions.com with the subject "Data request". Tell us the email address you used. We'll confirm once it's done.

Who we are

Bespoke Digital Solutions · 21 Villa Maria Subd., Brgy. Sico, Lipa City, Batangas 4217, Philippines · contactus@bespokedigitalsolutions.com · +63 917 863 1015

This is a plain-language summary written to be read, not to cover us. If you need something more formal for a procurement process, ask and we'll provide it.